Terms and Conditions

Last updated: August 4, 2025



Please read these Terms of Service (“Terms”) carefully before using the website www.peninsulaproject.mx (the “Site”), operated by Península Project (“we,” “us,” “our”). Your access to and use of the Site is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors and users who access or use the Site.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please refrain from using the Site.

1. Services and Pricing

The Site offers tourism services, specifically online reservations for tours. All listed prices include applicable taxes. The total amount will be shown before checkout is completed.

2. Purchases and Payments

All payments made through the Site are processed via the third-party platform Stripe, integrated through Bókun. When you make a reservation, your payment information is handled directly by Stripe and is subject to its own privacy and security policies. Accepted payment methods include Visa, Mastercard, American Express, and Discover.



By completing a purchase, you confirm that you are legally authorized to use the selected payment method and that the information provided is accurate and current.

3. Cancellation Policy

If you need to cancel your reservation, the following fees will apply based on the time of cancellation before the scheduled event:

• 100% fee if cancelled 23 hours or less before the event.
• 50% fee if cancelled 1 day or less before the event.
• No fee (0%) if cancelled 2 days or more before the event.

Cancellations must be made through the same channel where the booking was completed. Refunds, if applicable, will be processed to the original payment method within a reasonable period.

4. Refund Policy

Refunds may be issued only if the tour is canceled by Península Project due to exceptional circumstances or force majeure. If you believe your case qualifies for a refund, you may email us at contacto@peninsulaproject.mx within 30 days of your purchase.

Refunds will not be issued for no-shows or customer booking errors.

5. Shipping

No physical goods are shipped. The Site only processes online tour reservations, with all services provided in person on the scheduled tour date.

6. Use of Personal Data

Personal data provided during the booking process is used solely for managing your tour and related communication. Península Project does not share or sell your personal information to third parties for marketing purposes.

7. No Warranty

All services are provided “as is.” No express or implied warranties apply, including fitness for a particular purpose or uninterrupted availability, except as required by applicable law.

8. Limitation of Liability

Península Project shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Site or participation in the tours. In any case, our liability shall be limited to the amount actually paid for the service in question.

9. Intellectual Property

All content on the Site, including text, images, logos, and audiovisual materials, is the property of Península Project or its licensors, and is protected under applicable intellectual property laws.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Yucatán, Mexico. Any dispute shall be resolved by the competent courts of that jurisdiction.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be published on this page. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

12. Contact

If you have any questions regarding these Terms, please contact us at:
contacto@peninsulaproject.mx

Privacy Policy

Last updated: August 4, 2025

At Península Project, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when using our website www.peninsulaproject.mx (the “Site”). By accessing or using the Site, you agree to the practices described here. If you do not agree, please refrain from using the Site.

1. What Information Do We Collect?

We only collect the minimum information required to process your reservation:

We do not store or manage your card details. All payment information is handled securely by Stripe, through the booking platform Bókun.

2. How Do We Use Your Information?

Your data is used solely for:

• Booking and confirming your reservation
• Contacting you with relevant tour updates
• Ensuring a safe and personalized experience



We do not use your data for advertising or share it for commercial purposes.

3. Do We Share Your Information?

We do not share your personal information with third parties, except for essential services such as payment processing (Stripe via Bókun), which operate under their own privacy policies.

4. Sale of Information

We do not sell or monetize your personal data.

5. Cookies

This Site may use cookies to improve your browsing experience, including:

• Analyzing website traffic
• Remembering your preferences or session



You can disable cookies in your browser settings, though this may impact some site features.

6. Children’s Privacy

This Site is not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we learn that such data has been submitted, we will promptly delete it.

7. Analytics Tools

We may use Google Analytics to gather anonymous statistics about site usage. To opt out of this service, visit:
https://tools.google.com/dlpage/gaoptout

8. Third-Party Links

The Site may include links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their policies before sharing your information.

9. Do Not Track (DNT)

Our Site currently does not respond to Do Not Track (DNT) signals. You may enable or disable DNT in your browser settings.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page, and the updated date will reflect the latest version.

11. Contact

If you have questions or concerns about this Privacy Policy, please contact us at:
contacto@peninsulaproject.mx